What is a thermocouple?
A safety device that proves the pilot is lit. When it fails the gas valve shuts, which is why the pilot will not stay on.
A safety device that proves the pilot is lit. When it fails the gas valve shuts, which is why the pilot will not stay on.
The reason this matters is the gap between the two outcomes. A repair starts at $225 fitted. Replacing a gas water heater starts at $2,100. That is roughly nine to one, which is why we diagnose before quoting rather than after.
How we work it out
The serial number first, for the build year, because age guessed from appearance is not a diagnosis. Then the symptom traced to a component. Then whether the steel tank itself is still sound.
That takes about twenty minutes, and it happens before anyone talks about money. If a repair is the better investment, that is what we will tell you, in writing, with the reason.
Short answer
A safety device that proves the pilot is lit.
Most faults are parts
Four of the five things that commonly go wrong are components, not tanks.
Hard water is the constant
Scale is behind more symptoms here than most people realise.
Only one true end of life
Water coming from the body of the tank. Everything else has an option.
Not sure which applies to yours? Tell us what it is doing.
Get an honest diagnosisQuestions we get asked
What is a thermocouple?
A safety device that proves the pilot is lit. When it fails the gas valve shuts, which is why the pilot will not stay on.
How much will it cost?
Repairs run $225 to $900 fitted, quoted flat before we start. Replacing a gas water heater runs $2,100 to $3,250. We tell you which applies before anything is scheduled.
Can you come out today?
Most repair calls in Weber, Davis and Morgan County are seen the same day. Call (801) 643-5784 and a person will answer.
Tell us what it is doing
Three questions. We will tell you whether this is a part or a tank, and roughly what each one costs, before anybody schedules anything.
Mon to Sat, 7am to 7pm. Emergency service available.
Most repair calls are seen the same day. Replacements are usually next day, sooner if the tank is leaking.
What most likely failed, whether it is a part or the tank, and what each option costs. In writing, before anything is scheduled.
Based in Ogden, UT. We come to you across nineteen cities in Weber, Davis and Morgan County.
No obligation, and no in home visit needed to get a straight answer. If it sounds like a repair on the phone, we will say so.
Find out what is actually wrong with it.
Tell us the age, the symptom and what it is doing. We will tell you whether this is a part or a tank, and what each one costs, before anybody schedules anything.